Terms & Conditions

TERM OF AGREEMENT:
The term of this Agreement will begin on the date of this Agreement and will remain in full force and effect until the completion of the Services, subject to earlier termination as provided in this Agreement. The term of this Agreement may be extended with the written consent of the Parties.

• First payment must be made before the start date of the service.
• The company reserves the right to stop the provision of the services in the event of delayed payments and the Client shall not hold The Company responsible or liable for any losses or consequential losses incurred by the Client. The services can be reinstated only after the receipt of payments due.
• Except as otherwise provided in this Agreement, all monetary amounts referred to in this Agreement are in USD (United States Dollars).
• If you need assistance on weekends, we will charge you 1.5 times our agreed rate. Payment is due within receipt of invoice.
• Ascentigo, is and will remain an independent contractor in its relationship with you. Nothing in these terms and conditions shall be deemed to have created a partnership, or joint venture partner, or a contract of employment between Ascentigo and you.
• For the period of this Agreement and three years after termination or Completion, each party agrees that it will not (through itself, affiliates, principals, or other related parties) solicit, for employment employ, consult with, utilize the services of, or in any other manner induce or influence, either directly or indirectly any employees of the other party or the employee's referrals to terminate their employment and work for themselves or any other person/entity either on a full time or on a part-time basis or to perform services for such party or any person or entity related thereto.
• You hereby agree that Ascentigo, services and any research project or other materials you receive are provided "as is", "with all faults" and "as available" and are without warranty of any kind. While Ascentigo relies on sources that we believe to be reliable, we cannot rule out errors in judgment or application. Ascentigo is not responsible for any investment or other decisions of the client going wrong, based on exclusive usage of Ascentigo research report. The reports are meant for the general guidance of the client and not specific recommendations. Ascentigo shall not at any time be liable for any claims or losses of any nature, including but not limited to lost profits, punitive or consequential damages. In addition to the foregoing, Ascentigo does not provide any warranty against infringement or of title or quiet enjoyment. All payments are final, and Ascentigo does not issue refunds; rather we offer a satisfaction guarantee wherein we will correct your project within the constraints of the initial agreement. However, if Ascentigo cannot reach a consensus with the client on the level of satisfaction, and Ascentigo decides to issue a refund by our sole discretion, an early cancellation fee will be assessed to your account for early contract termination less hours worked. Finally, by agreeing to this contract, the client explicitly agrees not to file a charge-back with his or her credit card company under any circumstances. By filing a charge-back with the respective credit card issuer the client is in direct breach of this contract. If there is a discrepancy with a project, Ascentigo will either correct the project according to your requirements or by our sole discretion refund your project deducting the hours already worked. Ascentigo reserves the right to cancel a project for any reason at any time and to refund your transaction.
• In the event, the Client wishes to terminate the service, which may be due to any reason, the same should be communicated to our Customer Service Team as soon as possible via an electronic email that should be sent to support@ascentigo.com